Plan-Do-Check-Act (PDCA)

Based upon work by W.A. Shewhart (in the 1930s at Bell Labs) and made popular by W.E. Deming (in the 1950s and on), PDCA (also known as the Deming Cycle, Shewhart cycle, or Deming Wheel) is an iterative four-step quality control strategy is based on the principles of – customer satisfaction, management by fact and respect for people. Click here for more.

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